Privacy Policy

Our Privacy policy

1. Information We Collect

• Users can create accounts using WhatsApp.
• OTP verification is used for account validation.
• Users can edit profile details, including phone number and email.
• Information related to bookings made via the website or app is collected.
• Access to the device’s gallery is required for uploading photos and visa-related documents.
• Payment details are processed for cash, Stripe, and PayPal transactions.
• Driver accounts are created by the admin portal.
• Drivers receive job assignments and manage rides.
• Camera access is required for scanning boarding pass.
• Payment collection details, including cash, are recorded.
• Ledger and job history information is managed.

2. How We Use Your Information

• Facilitate bookings, assign rides, and process payments.
• Improve the app’s functionality and user experience.
• Send OTPs, updates, and notifications related to accounts or rides.
• Authenticate users and drivers, verify transactions, and prevent fraud.

3. Information Sharing

• Share information with service providers like Stripe, PayPal, and OTP verification services.
• Comply with legal requirements or protect user and company rights.

4. Permissions Required

• Access to the gallery for uploading documents.
• Internet connectivity for account creation, bookings, and payments.
• Camera access for boarding pass scanning in the driver application.

5. Data Security

• We use industry-standard security measures to protect your data.
• Users are encouraged to keep login credentials confidential.

6. Your Rights

• Users can access and edit profile information.
• Account deletion requests can be made by contacting us.
• Permissions like camera or gallery access can be withdrawn via device settings.

7. Changes to the Policy

• Updates to the policy will be communicated through our platforms.

8. Contact Us

• Email: [email protected]
• Phone/Whatsapp: +966-5065-94634